Raincheck Guarantee

What Is the Raincheck Guarantee?

Our Raincheck Guarantee allows you to reschedule your booking if your trip is canceled due to weather or other unavoidable factors. You can rebook your experience at a future date that works best for you, subject to availability.

How It Works

1. Cancellation Notification: If conditions prevent us from operating safely, we will notify you as soon as possible.
2. Rescheduling Options: Choose a new date for your trip, or receive a credit to use toward another tour of your choice.
3. Flexible Policies: Your rescheduled trip can be used within one year of the original booking date.

Why Choose Us?

• Customer-Centric Flexibility: Your satisfaction is our priority. We’ll work with you to ensure you don’t miss out on your adventure.
• No Hidden Fees: Rescheduling through the Raincheck Guarantee is free of charge.
• Commitment to Safety: We only proceed with tours in conditions that ensure your safety and comfort.

Frequently Asked Questions

Q: Can I request a refund instead of a raincheck?
A: Refunds are provided on a case-by-case basis. However, our Raincheck Guarantee ensures you can rebook without additional charges.

Q: How far in advance will I know about cancellations?
A: We monitor weather closely and aim to inform you at least 24 hours in advance of any cancellations.

Q: What if I can’t rebook within the next year?
A: If rebooking is not possible, reach out to our team to discuss alternative options.

For more details or assistance, please feel free to contact us. Your next adventure is just a raincheck away!